Returns Policy

All orders sent will be deemed as accepted and in accordance with your order unless we are notified within 5 working days of the date of invoice. We reserve the right to refuse goods returned which are damaged, soiled, contaminated, expired or not in the condition originally supplied. We are under no obligation to accept cancellations, amendments or return of goods to an order which has been supplied correctly to you as per your order. We reserve the right to respond to specific circumstances at our discretion.

Order Changes/Cancellations

Please note that once you have placed and confirmed your order online, we cannot amend/make any changes to your order, online or otherwise. Please choose your products carefully. If you have a product enquiry, please contact us prior to ordering. Rener Health Products reserve the right to charge a $20 inc. GST cancellation fee for any order that is cancelled after it has been processed in our system. This charge covers restocking and handling costs.