Freight & Delivery

Delivery Information

Please ensure all address and delivery details are clear and concise. All WA orders received by 10.30am should be delivered within a 24-48 hour period (except in extenuating circumstances or remote north locations).

If your delivery address is unattended at the time of delivery, our couriers/Australia Post will place a card in your letterbox with instructions to follow for the collection of your parcel. It is your responsibility to be in attendance upon attempted delivery as we are unable to re-route deliveries once they have left our warehouse. Please note if you request your parcel to be left ‘without signature’, you accept full responsibility and risk for the parcel once the parcel has been delivered.

Freight Charges

Orders under the prescribed freight minimum will incur the following charges:

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**Please note that PO Boxes, Locked Bags, Parcel Lockers and Parcel Collect addresses must be dispatched via Australia Post. Delivery times via Australia Post are variable and in accordance with Australia Post – unfortunately we are unable to advise timeframes, however if you have not received your order within a reasonable timeframe, please do not hesitate to contact us to track it for you**

Collections 

Orders submitted by 3 pm will be available for collection the next business day - Regular opening hours
Orders submitted  after 3 pm will be available for collection in two business days - Regular opening hours

**Orders placed on Fridays after 3pm or anytime over the weekend will be available for collection on Tuesday (or the next business day) during regular opening hours**

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