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Product Review Policy

General Review Creation Guidelines

Rener Health Products wants your opinions to be heard

We want customers to get the information they need to make smart buying choices, and we'd love to have your help doing that. As a Rener Health Products customer, you can submit written reviews for items listed on our website. We encourage you to share your opinions, both favourable and unfavourable.

Tips on writing a great review

  • Include the "why": The best reviews include not only whether you liked or disliked a product, but also why.
  • Be specific: Your review should focus on specific features of the product and your experience with it.
  • Not too short, not too long: Written reviews are limited to 1,000 words. The ideal length is 75 to 500 words.
  • Be sincere: We welcome your honest opinion about the product--positive or negative. We do not remove reviews because they are critical. We believe all helpful information can inform our customers' buying decisions.

 

What's not allowed?

Rener Health is pleased to provide this forum for you to share your opinions on products. While we appreciate your time and comments, we reserve the right to remove reviews that include any of the following:

Objectionable material:

  • Obscene or distasteful content including sexually explicit or sexually gratuitous comments
  • Profane or spiteful remarks
  • Content which might be considered defamatory, blasphemous, racist or incendiary
  • Remarks that repeat criminal accusations.

 

Promotional content:

  • Advertisements, promotional material or repeated posts that make the same point excessively
  • Sentiments by or on behalf of a person, company or web site with a financial interest in the product or a directly competing product (including reviews by authors, artists, publishers, manufacturers, or third-party merchants selling the product)
  • Reviews written for any form of compensation other than a free copy of the product
  • Solicitations for helpful votes

 

Inappropriate content:

  • Reviews not written in English
  • Reviews that are not your own original work or have been previously published elsewhere
  • Phone numbers, postal mailing addresses, and URLs external to Rener Health Products
  • Details about availability, price, or alternate ordering/shipping
  • Remarks directed at other reviewers

 

Off-topic information:

  • Content not specific to the item being reviewed
  • Feedback about typos or inaccuracies in our catalogue or product description (instead, use the feedback form at the bottom of the product page).

 

Rener Health Products reserves the right to remove or refuse to post any customer review it considers inappropriate to our website.

Customer comments are an integral part of our website and something we value a great deal. We hope to be hearing from you soon.

For more information about writing or submitting customer reviews, please e-mail us at marketing@renerhealth.com

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